FAQs

Logging In & Out of Online Banking

You can try again, but after three tries, you will be locked out. Instead, you might want to click “Back,” then re-enter your User ID and click on “Forgot Password.” You will then be allowed to reset your password (you might need to answer security questions in order to do so).

No, this is for new users only. If you are an existing user and you are locked out, doing so will create a duplicate user, which will complicate matters going forward

Sorry, but if you don’t click on “Log Out” (on the right-hand side, in the black toolbar) you might lock yourself out.

For mobile banking users, click on the person icon and the log out button is at the bottom of the menu.

You are continuing to another website.

By following the links on this page you will be opening a new window and leaving the Haverhill Bank Web site. Haverhill Bank is not responsible for the suitability or accuracy of the information provided. Simply use the browser back button to return to this site.

You will be redirected to

Click the link above to continue or CANCEL